Derasa clam
Tridacna derasa is one of the most imposing of the giant clams. These beautiful aquacultured specimens are much hardier and less touchy than most of the wild specimens encountered in the past.
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Whether scouting for your first aquarium, or “graduating” from a freshwater aquarium, there is something about a saltwater aquarium that is mesmerizing. For many lifelong aquarists, that feeling of captivating awe never goes away. Thankfully, the intimidating task of learning how to actually build and maintain a saltwater aquarium system does go away. In fact, …
Copepods (pods) are essentially required for any reef aquarium. They perform three important ecological tasks: (1) Graze on benthic microalgae, (2) scavenge detritus, and (3) serve as food for diverse zooplanktivores. They are so ubiquitous in nature, and even in captivity, that they commonly invade new tanks as hitchhikers on live rock, corals, etc. While …
Why Larval Pods are Better for Seeding (Even If You Can’t See Them) Read More »
In the Age of the Reef Tank, many cool (but not reef-safe) saltwater fish families that were once extremely population are now relative rarities. One such group, for sure, is the filefishes. This is too bad, as filefish are intelligent and possess abundant character. They are also quite “marine” in appearance and behavior; even the …
We take the worry out of buying Live Copepods, Phytoplankton, Inverts, and Captive Bred Fish online by going above and beyond to take care of our customers. That’s why we guarantee every order we ship will be 100% Alive On Arrival or we will replace it free of charge. Booya. We’ll even cover the shipping on the replacement no matter which service you choose. Double Booya.
About our policy: When your order arrives, be sure and inspect the contents to ensure everything is looking alive and well before you add them to your tank or put them in the fridge. We’ll give you 12 hours after delivery to make sure you are completely satisfied.
“We will take care of you and make it right”
If for any reason you decide something isn’t quite ultra grade, simply snap a photo of the unopened item(s) you would like replaced. Be sure to get the expiration date on the back label in the photo. After that, visit www.algaebarn.com/claims and submit the form. We’ll review the photo and have a replacement out to you faster than a six-line wrasse at feeding time.
Captive Bred Fish: We guarantee every Live Fish we ship to be 100% Alive On Arrival and we also offer a 7-day health guarantee on all Live Captive Bred Fish. In the event that your fish arrives DOA (Dead On Arrival), simply take a photo of the fish in the unopened bag/jar within 2 hours after delivery and visit www.algaebarn.com/claims to submit the form. If the fish is DOA, we will offer you a choice of either a full refund or a free replacement, including the shipping cost. If the fish expires from natural causes (this does not include being killed by tank mates, jumping out of the aquarium, being acclimated to the wrong environment, not being fed the recommended foods) within 7 days after delivery, just provide a picture of the expired fish and we will offer you a free replacement, however, you must pay for shipping, or a refund, less the shipping cost. We can offer this industry leading guarantee on all of our live fish because Captive Bred fish are generally healthier and hardier than their wild-caught counterparts!
Invertebrates: We guarantee every invertebrate (Invert) we ship to be 100% Alive On Arrival. In the event that your inverts arrive DOA, simply take photos of the DOA items within 2 hours of delivery and visit www.algaebarn.com/claims to submit the form. We will review the photos and issue store credit for any DOA Inverts!
Once your replacement order is processed, we’ll send you a brand new tracking number automatically. Thats it, pretty simple right?
So start giving your tank the love it deserves and order with confidence knowing that AlgaeBarn has your back.
tgill25 –
I can’t even order it on your website. This is ridiculous!