Our Guarantee
We take the worry out of buying Live Copepods, Phytoplankton, Macroalgae, Inverts, and Captive bred Fish online by going above and beyond to take care of our customers.
That's why we
guarantee every order we ship to be 100% Alive on Arrival or we will replace it free of charge. Hooray! We'll even cover the shipping on the replacement no matter which service you chose. Double Hooray!
About Our Policy
When your order arrives, be sure and inspect the contents to ensure everything is looking alive and well before you add them to your tank. Do not put our live copepods in the fridge.
We'll give you
12 hours after delivery to let us know if there is a problem. This should give you plenty of time to inspect the product and make sure you are completely satisfied.
"We will take care of you and make it right!"
If, for any reason, you decide that something isn't quite ultra grade, simply snap a photo of the unopened item(s) that you would like replaced. Be sure to get the barcode label on the product in the photo. After that, visit www.algaebarn.com/claims and submit the form.
We'll review the photo and have a replacement out to you faster than a six-line
wrasse at feeding time. Once your replacement order is processed, we'll send you a brand new tracking number automatically. That's it! Pretty simple, right?
Give your tank the love it deserves and order with confidence - AlgaeBarn has your back!
Matthew Schembri (verified owner) –
I will write a review since this website lacks reviews for their dry rock.
-First off, the price is well below competition at $2.25 per pound. If you are a veteran, nurse, or similar, you get an extra 15% off, which is generous and great.
-In terms of the dry rock, I ordered 100 pounds and asked for 3-4 large pieces, some medium sized pieces, and a variety of smaller (6-10 inch) pieces to aquascape. I got exactly that and there was minimal breakage during shipment (I maybe had 2-3 pounds of breakage, which is actually good so I can use them as fillers as I aquascape). The dry rock is extremely porous (which you want for critters and whatnot as well as more water filtration), “dry,” and connects very well with each other for easy aquascaping.
I highly recommend getting the rock from here as its exactly what I wanted and the price beats competition. If I could upload pictures I would; however, the website does not have that capability.