At AlgaeBarn we treat, quarantine and inspect all of our CleanMacro™ Live macroalgae.
Leafy sphere macroalgae are attractive as well as useful both as a refugium plant and for feeding many herbivorous fishes and invertebrates.
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We’ve come a long, long way in advancing natural marine aquarium keeping. Those of us who started out in the 80’s with barren “aquascapes” dead coral skeletons and crushed coral bottoms might look back with amazement at how so much has changed so fast. Just recall how many developments have taken place over the last …
Corals in a Box of Water: Creating a Natural Reef Tank Read More »
Aquarium lighting has come a long way. There are now many, many different types to choose from. For sure, different lighting systems have different capabilities. The one that is best for you all depends on what you plan on keeping in your tank. If you don’t plan on keeping any photosynthetic organisms (corals, tridacnid clams, …
No one said that reef aquarium keeping is a cheap addiction (hey, at least it’s a healthy one!). The hobby is rife with stories of reefkeepers playing shell games to keep their spouses unaware of their aquarium expenditures… of reefkeepers eating raman so their fish can eat fresh seafood… of reefkeepers taking up a second …
Reef Now: Financing Your New CADE Aquarium System Read More »
We take the worry out of buying Live Copepods, Phytoplankton, Inverts, and Captive Bred Fish online by going above and beyond to take care of our customers. That’s why we guarantee every order we ship will be 100% Alive On Arrival or we will replace it free of charge. Booya. We’ll even cover the shipping on the replacement no matter which service you choose. Double Booya.
About our policy: When your order arrives, be sure and inspect the contents to ensure everything is looking alive and well before you add them to your tank or put them in the fridge. We’ll give you 12 hours after delivery to make sure you are completely satisfied.
“We will take care of you and make it right”
If for any reason you decide something isn’t quite ultra grade, simply snap a photo of the unopened item(s) you would like replaced. Be sure to get the expiration date on the back label in the photo. After that, visit www.algaebarn.com/claims and submit the form. We’ll review the photo and have a replacement out to you faster than a six-line wrasse at feeding time.
Captive Bred Fish: We guarantee every Live Fish we ship to be 100% Alive On Arrival and we also offer a 7-day health guarantee on all Live Captive Bred Fish. In the event that your fish arrives DOA (Dead On Arrival), simply take a photo of the fish in the unopened bag/jar within 2 hours after delivery and visit www.algaebarn.com/claims to submit the form. If the fish is DOA, we will offer you a choice of either a full refund or a free replacement, including the shipping cost. If the fish expires from natural causes (this does not include being killed by tank mates, jumping out of the aquarium, being acclimated to the wrong environment, not being fed the recommended foods) within 7 days after delivery, just provide a picture of the expired fish and we will offer you a free replacement, however, you must pay for shipping, or a refund, less the shipping cost. We can offer this industry leading guarantee on all of our live fish because Captive Bred fish are generally healthier and hardier than their wild-caught counterparts!
Invertebrates: We guarantee every invertebrate (Invert) we ship to be 100% Alive On Arrival. In the event that your inverts arrive DOA, simply take photos of the DOA items within 2 hours of delivery and visit www.algaebarn.com/claims to submit the form. We will review the photos and issue store credit for any DOA Inverts!
Once your replacement order is processed, we’ll send you a brand new tracking number automatically. Thats it, pretty simple right?
So start giving your tank the love it deserves and order with confidence knowing that AlgaeBarn has your back.
