Our Guarantee
We take the worry out of buying Live Copepods, Phytoplankton, Macroalgae, Inverts, and Captive bred Fish online by going above and beyond to take care of our customers.
That's why we
guarantee every order we ship to be 100% Alive on Arrival or we will replace it free of charge. Hooray! We'll even cover the shipping on the replacement no matter which service you chose. Double Hooray!
About Our Policy
When your order arrives, be sure and inspect the contents to ensure everything is looking alive and well before you add them to your tank. Do not put our live copepods in the fridge.
We'll give you
12 hours after delivery to let us know if there is a problem. This should give you plenty of time to inspect the product and make sure you are completely satisfied.
"We will take care of you and make it right!"
If, for any reason, you decide that something isn't quite ultra grade, simply snap a photo of the unopened item(s) that you would like replaced. Be sure to get the barcode label on the product in the photo. After that, visit www.algaebarn.com/claims and submit the form.
We'll review the photo and have a replacement out to you faster than a six-line
wrasse at feeding time. Once your replacement order is processed, we'll send you a brand new tracking number automatically. That's it! Pretty simple, right?
Give your tank the love it deserves and order with confidence - AlgaeBarn has your back!
Lewis w (verified owner) –
The Ultimate EcoPack saved my tank. I ordered it after seeing how well Inlandreefs filter feeders were doing on their instagram. I had been trying for months to recover after my tank crashed. I had it stabilized but it wasn’t doing well. I was constantly fighting algae. The corals that survived the crash were closed up half the time. The day after starting the ecopack I was blown away, my corals were more open than I had seen in months and are now doing better than ever. I look forward to the weekly doses of PNS and I religiously feed with Ocean Magik. The algae has gotten under control. I’ve started adding corals again and the new ones look great as well. Thank you for turning my reef around, you have a convert.