Shipping Information
Free Shipping on Orders $40+ VIA USPS Priority Mail
AlgaeBarn, LLC offers promotional free shipping on all purchases (excluding items that require overnight shipping such as live fish, live clams, or frozen foods) that subtotal exceeds $40 (not including taxes or fees) and the delivery address is located inside the continental United States of America.
Typically, we ship with USPS Priority Mail. This service tends to take 1-3 days for delivery and may depend on locality. Certain orders may be shipped through FEDEX or UPS when we determine necessary.
$7 Upgrade to UPS 2nd Day Air on Orders $40+
Due to popular demand, we are now offering a significantly discounted UPS 2nd Day Air Guaranteed option. This option is priced at $7 and is available for orders $40+ and with delivery addresses in the continental United States (sorry AK and PR!).
Orders that include sumps or live rock are not eligible. If you choose this option with these items in the cart, it will delay your order and possibly result in order cancelation and refunding.
Weekly Shipping Schedule
Highest Quality
To ensure that you receive the freshest, highest quality product, we generally harvest and package the items the same day we ship them. To minimize the possibility of the product being delayed over the weekend, we ship our products Monday – Wednesday. Don’t worry though, if an unforseen shipping delay occurs, we still guarantee it, even if it is the carriers fault!
SHIPS NEXT MONDAY
Alive on Arrival Guarantee
We Guarantee every order we ship to 100% Alive on Arrival – regardless of shipping option!
Our Guarantee
We take the worry out of buying Live Copepods, Phytoplankton, Macroalgae, Inverts, and Captive bred Fish online by going above and beyond to take care of our customers.
That’s why we guarantee every order we ship to be 100% Alive on Arrival or we will replace it free of charge. Hooray! We’ll even cover the shipping on the replacement no matter which service you chose. Double Hooray!
About Our Policy
When your order arrives, be sure and inspect the contents to ensure everything is looking alive and well before you add them to your tank. Do not put our live copepods in the fridge.
We’ll give you 12 hours after delivery to let us know if there is a problem. This should give you plenty of time to inspect the product and make sure you are completely satisfied.
If, for any reason, you decide that something isn’t quite ultra grade, simply snap a photo of the unopened item(s) that you would like replaced. Be sure to get the barcode label on the product in the photo. After that, visit www.algaebarn.com/claims and submit the form.
We’ll review the photo and have a replacement out to you faster than a six-line wrasse at feeding time. Once your replacement order is processed, we’ll send you a brand new tracking number automatically. That’s it! Pretty simple, right?